Questions

Asked and answered

What does it cost?

$119 a month per location, or $99 a month billed yearly. Everything is included: unlimited staff, pets, spaces, bookings and clients, and your website.

Is there a free trial?

Yes. 30 days with everything turned on, and no card needed to start.

What about texting?

Each location includes 1,000 texts a month. After that it's 2 cents a text. Emails are unlimited.

Do you take a cut of my payments?

No. Card payments are charged at Stripe's published rates and Tailbunk adds nothing.

I have more than one location.

Each location has its own account and subscription, with its own prices and staff. Owners run all of them from one sign-in and can copy a location's setup to a new one.

How do I move from my current software?

Send us an export or even a spreadsheet. We move your clients, pets, vaccine records and future bookings for you, at no charge, and check them with you before you switch.

Can I leave?

Any time. There's no contract, and you can take a full export of your data with you.

Is my data safe?

Each business's records are walled off from every other business inside the database itself, not only in the app. Sign-in supports two-step codes, and vaccine records, payments and signatures can't be edited after the fact.